Terms & Conditions
Welcome to AURA SKY, a brand by Allen Associates. By accessing or using our website, you agree to the following terms:
1. Products & Information
We make reasonable efforts to keep product descriptions, images, pricing and availability accurate. Minor variations in colour, packaging or appearance may occur.
2. Orders & Payments
All orders are subject to confirmation and availability. Prices are inclusive/exclusive of applicable taxes as stated. AURA SKY reserves the right to cancel orders in case of errors, stock issues or payment concerns.
3. Delivery
Delivery timelines are estimates and may vary due to location, logistics, weather, availability or customised requirements.
4. Returns & Refunds
Returns, replacements and refunds are governed by our Return & Refund Policy. Damaged, incorrect or missing products should be reported within the specified timeframe.
5. Product Usage
Fragrance oils and diffuser machines must be used according to the provided instructions. AURA SKY is not responsible for damage resulting from misuse, unauthorised modifications or improper installation.
6. Intellectual Property
All AURA SKY logos, branding, images, content, designs and materials are owned by or licensed to AURA SKY and may not be reproduced without permission.
7. Website Use
The website must be used lawfully. We reserve the right to modify, suspend or discontinue any part of the website or its content.
8. Privacy
Your use of this website is also governed by our Privacy Policy.
9. Governing Law
These Terms are governed by the laws of India. Subject to applicable law, courts in Indore, Madhya Pradesh shall have jurisdiction.
10. Contact
AURA SKY | Allen Associates
Indore, Madhya Pradesh, India
Email: auraskyessentials@gmail.com
Phone: +91-9111885885